Answers, right in the chat.
Give customers conversational help with routine questions.
- Answers common questions
- Guides customers towards solutions
- Keeps responses consistent
← All AI employees
MEET CASEY / YOUR AI CUSTOMER SUPPORT
An answer. Even after hours.
“I resolve routine customer questions through chatbots and voicebots, around the clock.”
Part of your Beesz team. Currently waitlist-only.
MISSION LOG / THE PROBLEM
Customer questions don’t wait for your team.
01
The same questions get answered over and over.
02
Queries arrive outside working hours.
03
Important issues get buried in routine requests.
THE WORK, TAKEN OFF YOUR PLATE
What changes with Casey.
Support that picks up.
Voicebots help customers work through common questions on a call.
- Answers incoming calls
- Understands customer questions
- Responds by voice
A human when it matters.
Unresolved issues reach your team with the conversation context intact.
- Recognises unresolved issues
- Preserves conversation history
- Routes queries for human attention
Same company.
A different kind of day.
Before CaseyWith Casey
Repetitive manual repliesRoutine questions answered
After-hours waitingAround-the-clock assistance
Separate chat and call workflowsConnected support channels
Important issues buriedUnresolved issues escalated
CUSTOMER SUPPORT / WORKSPACE CASEY ONLINE
A shorter support queue
Can you help me get started?
Of course. Let’s work through it together.
CUSTOMER SUPPORT / ILLUSTRATIVE CONVERSATION01Customer question received
02Answer found in your knowledge
03Conversation resolved
Illustrative workflow · You keep the judgement.
START MISSION
How Casey works.
An overview of the intended workflow. Supported integrations and setup details will be confirmed before access opens.
Add your business knowledge
Provide product information, FAQs, policies and support documents.
Configure support rules
Define what Casey can answer and what needs escalation.
Activate your channels
Set up the chatbot and voicebot your customers will use.
You stay in control
Your team handles unresolved cases and sets the support boundaries.
CONNECTED TO THE JOB
Fits into your workflow.
ChatbotVoicebotSupport knowledge
ASSEMBLE YOUR TEAM
Casey works better
with a team.
READY, PLAYER ONE?
Put Casey
to work.
Resolve routine queries around the clock and keep your team focused on complex cases.