Cancellation &
Refund Policy
Clear steps for managing a subscription and requesting a refund.
Last updated: 29 September 2026
Current availability
Beesz is currently waitlist-only. Joining creates no subscription or charge. We have selected Paddle for payments; the guidance below applies to future purchases processed by Paddle.
14-day refund request window
Submit a refund request within 14 calendar days of the payment date. Paddle reviews eligibility under its Refund Policy and Buyer Terms. This request window is not a guarantee of a refund for every purchase or renewal. Statutory withdrawal and refund rights remain available as described in Paddle’s policy.
How to request a refund
Use the support link in your Paddle receipt or visit Paddle buyer support and select the refund option. Have your purchase email and transaction reference ready. Do not share passwords or full card details. For help locating a purchase, email naman@beesz.com; no specific subject line is required.
Cancel a subscription
Use the subscription-management link in your Paddle receipt or contact Paddle buyer support. Cancel before your trial ends to avoid the first payment. Paid-subscription cancellation stops future renewals and normally takes effect at the end of the current billing period. Cancellation and a refund request are separate actions.
The planned free trial
We plan to offer a 14-day trial with limited usage when access opens. An activated trial automatically becomes paid unless cancelled before it ends. Your price, billing frequency, first charge date and usage limits will be shown before activation and recurring-payment authorisation. The refund request window is measured from payment, not waitlist signup.
About Beesz
Beesz is a digital service operated by Stellarframes Private Limited. There are no physical goods to return. Read our Terms of Service or Help page for more information.