Cancellation &
Refund Policy

Explore Beesz with a free trial

Our 14-day free trial with limited usage gives you an opportunity to explore Beesz and assess whether it meets your needs before committing to a paid subscription. Please use this time to review the available features, understand the plan limits and ask us any questions. Your trial automatically converts to a paid subscription after 14 days unless cancelled before it ends. Your plan’s price, billing frequency, first charge date and trial usage limits will be shown before you activate it.

Our approach to refunds

Because you have the opportunity to evaluate Beesz through a free trial, payments for paid plans are generally non-refundable once processed. We do not offer refunds or prorated credits for a change of mind, unused time, partial billing periods or a decision to stop using the service. This applies to subscription payments, renewals and authorised usage charges, subject to the exceptions below.

We want you to make an informed choice. Before subscribing, please review your plan, price, billing period and any usage charges. If anything is unclear, contact naman@beesz.com and we’ll help you understand the details.

Cancel future renewals

You can cancel your subscription to prevent future renewal charges. Email naman@beesz.com from your registered email address before your next renewal, with the subject “Cancel my Beesz subscription”. We will confirm the cancellation and the date your access ends. Cancellation takes effect at the end of the current paid billing period; it does not create a refund for that period. Any usage charges already incurred remain payable.

Your trial automatically becomes paid unless you cancel before it ends. Email naman@beesz.com from your registered email address before the end of the 14-day trial to avoid the first subscription charge. Simply stopping use of Beesz does not cancel your trial or subscription.

Billing mistakes and protected rights

The no-refund policy does not limit any rights you have under applicable law or the applicable buyer terms of the merchant of record that processed your purchase. If you believe you were charged twice, charged incorrectly or did not receive paid access as agreed, please email us with your registered email address, payment date and transaction reference. Do not send full card details or passwords.

We will investigate the payment and explain the outcome. Where a refund is required by law or approved to correct a confirmed billing error, we will return it through the original payment method where supported. We will confirm the processing details with you; the time for funds to appear depends on the payment provider and your bank.

Purchases through Paddle or Lemon Squeezy

If your receipt identifies Paddle or Lemon Squeezy as the merchant of record, its buyer terms and refund rules apply to the payment transaction and take precedence where they conflict with this policy. Paddle purchases are subject to Paddle’s Refund Policy. Lemon Squeezy may issue refunds under its refund and chargeback rules. You can also contact the provider using the support details on your receipt.

Digital service

Beesz provides online software and digital services, so there are no physical products to return and no shipping charges. For the wider conditions of using Beesz, please read our Terms of Service.

Talk to us

Beesz is operated by Stellarframes Private Limited. For trial questions, cancellations or help with a payment, contact naman@beesz.com.